Azure Marketplace Support
Support information for InstaLILY on Microsoft Azure Marketplace.
Thank you for your interest in InstaLILY through Microsoft Azure Marketplace. This page provides support information for customers evaluating, purchasing, deploying, or using InstaLILY products and services listed on Microsoft Azure Marketplace.
Contact Support
For support related to InstaLILY's Azure Marketplace listing, deployment, onboarding, or product usage, please contact:
Email: azure-marketplace-support@instalily.ai
Our team can help with product questions, implementation support, technical troubleshooting, deployment coordination, and customer success inquiries.
Support Hours
- Business hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time
- Typical response time: Within two business days
For urgent customer issues, please include "Urgent" in the subject line and provide as much detail as possible about the issue.
Information to Include in Your Request
To help us respond quickly, please include:
- Your company name
- Your name and contact information
- The InstaLILY product or Marketplace listing you are asking about
- A brief description of the question or issue
- Any relevant screenshots, error messages, or deployment details
Microsoft Marketplace Billing or Subscription Support
For billing, subscription management, or Azure Marketplace transaction issues, customers may also need to contact Microsoft support through the Azure portal.
InstaLILY can assist with product-specific questions, implementation, and deployment coordination, while Microsoft handles certain Marketplace billing and subscription-management processes.